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Wonderful
Rating based on 2927 guest reviews
9.3
Food
10/10
Cleanliness
9/10
Service
9/10
Location
9/10
Value for money
9/10
Sleep quality
9/10
Михаил Филоненко
10
June 2026
Wonderful
Всё классно. Спа, бассейн, завтрак и т.д. Но из кранов с горячей водой течёт тёплая в душе по другому там всё нормально. Понравился и детский клуб
A
Artem Silenkov
2
June 2026
Bad
Не ведитесь, даже две звёзды перебор.
Интернет не работает, воды нет в номерах. Персонала явно не хватает, кто есть, общаются через губу. Не знаю, кому они занесли за пять звёзд, ното полный развод.
Е
Елена Пономарева
10
June 2026
Wonderful
Понравилось абсолютно все! Отличный отель- и ресторан, и СПА и обслуживание в номерах! Обязательно будем здесь останавливаться, когда приедем кататься в следующий раз.
About the hotel
Grace Imperial Spa Hotel is a 5-star SPA hotel located in the heart of Krasnaya Polyana Ski Resort, in the village of Esto-Sadok. The hotel is designed for those who appreciate impeccable service and comfort: accommodation in rooms of different categories — from Standard to Suite — with a thoughtful open plan and facilities for maximum relaxation. The main highlight is the SPA area with saunas, hammam and heated pool, where you can relax after a day on the slopes or simply indulge in treatments in a cozy atmosphere. Meals are arranged at a selected rate and are available in the on-site restaurant, offering a variety of options for every taste. Guests enjoy high-speed Wi-Fi and on-site parking, and Grace's professional team provides an individual approach to each guest and a high level of service throughout their stay. Grace Imperial is a place where every element is thought out for your relaxation, mood and good time with your family and friends.
The price of your stay includes:
Accommodation in a room of the selected category;
Meals according to the selected tariff;
Provision of a baby bath;
Provision of a baby potty;
Ironing board and iron in each room;
Slippers, towels, bathrobes for guests in all room categories;
Daily room cleaning;
Change of towels and bed linen according to the schedule;
Cooler with cold and hot water on the floor;
Telephone in each room (internal connection);
Business services (scanning, photocopying, sending by e-mail);
Luggage storage;
Wi-Fi throughout the hotel and in the rooms;
Use of the heated swimming pool, sun beds, towels;
Use of Finnish sauna, Turkish hammam, Jacuzzi;
Ski Dryer;
Children's room;
Gym;
Transfer to the beach in summer, use of the equipped area on "Lazur" beach (sun beds, umbrellas).
Additional services:
Additional breakfast and dinner;
Booking excursions;
Transfer;
Early check-in/late check-out;
Festive room decoration;
Laundry service;
Baby carriage rental;
"Odyssey Flower" Spa center.
Useful information:
The restaurant of "Grace Imperial" Hotel
There is a restaurant hall on site to serve guests at a selected rate.:
"Buffet", ""Half board" and "Full board" breakfasts.
Guests can choose a convenient type of food: breakfast, either breakfast and dinner, or three meals a day.
The restaurant is open from 8:00 to 23:00
Breakfast "buffet": from 08:00 to 11:00
from 07:00 to 11:00 (during the ski season)
Lunch: from 13:00 to 15:00.
Dinners: from 18:00 to 22:00.
Lobby bar and goomservice - open around the clock.
Additional meals are provided according to the price list.
In case of an early departure or an excursion, you can get an individual Lunch box at the reception.
"Grace Imperial" Hotel is located in the very center of Krasnaya Polyana mountain resort. The hotel is located in the village of Esto-Sadok. "Sochi Casino", Ski resorts, ""Gorky Mall" shopping center are within walking distance.
important!!! One child from 0 to 4 years old (inclusive) stays free of charge without providing a separate place (on existing beds).
Amenities
Internet
WiFi in rooms
WiFi in hotel
Transport
Parking
Public parking
Airport pick up
Airport drop off
Taxi booking
Car rental
Children
Children's room
Sauna center
Sauna
Hammam
Entertainment and sports
Gym
Ski Storage
Excursions
Sun terrace
Bars and restaurants
Restaurant
Lobby bar
Pool Bar
Beauty and health
SPA center
Couples massage
Head massage
Hand massage
Full body massage
SPA programmes
Back massage
Neck massage
Body treatments
Swimming pool
Indoor pool
Outdoor heated pool
Important information
All public and private spaces are non-smoking
Conferences
Fax/copying
Territory
Garden
Luggage room
Outdoor furniture
Elevator
Library
Laundry
Room Service
Reception
Invoices
Private check-in/check-out
Foreign citizens registration
24-hour reception
Safe at the reception
Security
Smoke detector
First aid kit
Security
Video control
Fire extinguisher
Stay conditions
Check-in
After 15:00
Check-out
Before 12:00
Payment methods
Important information
According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.