Panorama by Mercure Krasnaya Polyana 4*

In the hotels and apartment complex of the Krasnaya Polyana Resort, the bed type is not guaranteed. Please note that visits to the thermal areas, gym, and massage rooms are subject to prior appointment. The total number of people on the premises is no more than 25. In the changing rooms — no more than 6 guests; in the saunas and steam rooms — no more than 4 guests. Social distancing of 1.5 metres must be observed. We inform you that the resort’s bike park is closed until the next summer season. Between 07.09.2026 and 30.11.2026 inclusive, the spa centre is open daily from 09:00 to 21:00; Between 10.11.2026 and 20.11.2026 inclusive, the pool area will be temporarily closed for scheduled maintenance and repair work. For the specified period, guests will retain access to the following areas and services: a gym; a steam room and two Finnish saunas; a relaxation zone; - paid services: massage, SPA treatments, a salt room, phyto‑barrels. We inform you that from October 15 to November 30, 2026, the Krasnaya Polyana Resort will be undergoing planned maintenance work. Starting from December 1, 2026, every guest staying in the Resort’s hotels and apartments will receive ski passes or walking tickets for the entire stay period at no additional cost. Ski passes or walking tickets are provided for all days of stay at the Resort, from check‑in to check‑out.

According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.

The bed type is not guaranteed in the hotels and apartments of the Krasnaya Polyana Resort. Please note that visits to the thermal areas, gym and massage rooms are carried out by appointment. There are no more than 25 people in the territory. In the changing rooms - no more than 6 guests, in saunas and steam rooms - for more than 4 guests. The distance is 1.5 meters. We would like to inform you that the resort's Bike park is closed until the next summer season. From 09/07/2026 to 11/30/2026 inclusive, the spa is open daily from 09:00 to 21:00; In the period from 11/10/2026 to 11/20/2026 inclusive, the pool area will be temporarily closed for scheduled maintenance and repair work. For the specified period, guests will have access to the following areas and services: gym; steam room and two Finnish saunas; relaxation area; - paid services: massage, SPA treatments, salt room, phyto barrels. We would like to inform you that from October 15 to November 30, 2026, the following events will be held at the Krasnaya Polyana Resort: