DearHome on Pronskaya Street

When booking, you must leave the guest's contact number. If there are no guest contacts, the application will not be confirmed. We have two options for settling guests, with an administrator or contactless. When the guest checks in with the administrator: It is necessary to contact the manager 3 hours before arrival and agree on the time of arrival, as well as make a control call 15 minutes before arrival by phone. +7 925 073 49 77. Upon check-in, a short-term contract is drawn up on the basis of the presented passport. The guest gets acquainted with the rules of accommodation and examines the apartment, pays the full cost of accommodation and the security deposit (if the payment was not made in full on the booking site) and receives a set of keys. When checking in contactless, the guest gets acquainted with the contract and the rules of accommodation through a convenient messenger, confirms his agreement with the terms of the contract and the rules, transfers the cost of accommodation to the card specified in the contract, receives all the necessary instructions and codes for arrival. A security deposit must be made to the card immediately after arrival. For contactless check-in at night from 00 to 8-00, the reservation must be made, confirmed and paid in full, including the deposit before 23:00 of the previous day, so that the manager has time to transfer all the necessary information on check-in.

According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.

In case of non-guaranteed booking, the booking is confirmed to Customers before 15:00, in case of no-show of the Customer before the specified time, the apartment has the right to cancel this reservation.