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Important information
The guest can receive the keys to the facility on their own on the day of check-in. Communication with a representative: To receive check-in instructions and clarify other issues, the guest must contact the representative of the facility at least 4 h. before check-in by phone number +7 981 877 50 32 The representative of the facility is also available for communication in WhatsApp, Telegram, MAX Available communication hours are from 00:00 to 23:59. Settlement requirements: The guest must provide a Russian passport to check in. Before receiving the keys, the guest must agree to the rules of accommodation. Upon check-in, you need to pay a deposit for the safety of the room 3000 rubles.
According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.
Please note: 1. Check-in time is from 15:00, check-out time is until 11:00. Early/late check-ins/check-outs are agreed upon separately. 2. Check-in to our apartments is independent according to the instructions with an access code. We will send you the instructions on how to get into the apartment after you have paid the remaining amount and signed the electronic lease agreement for the residential premises (you need to send a scan/photo of your passport, photo/selfie with your passport to any messenger convenient for you). On the day of check-in, you can sign the electronic agreement at any time convenient for you from 09:00 to 21:00 in order to receive all the instructions on how to get into the apartment and the codes in advance; 3. On the day of check-in, you must pay a refundable security deposit of 3,000 rubles. For the New Year holidays, the security deposit is 7,000 rubles. Refund on the day of departure before 20:00 by transfer to your card after cleaning and checking the condition of the apartment. 4. Check-in is 24/7. Our administrators are available for communication from 9:00 to 21:00. 5. When booking for 1 day, the service fee is paid separately in the amount of 500 rubles. From two days, the service fee is included in the cost of accommodation.