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Wonderful
Rating based on 94 guest reviews
9.1
В
Виктория
2
May 2026
Bad
Как меня обманули... Забронировала номер на сайте, оплатила, через несколько часов мне перезвонил администратор и сказала, что свободных номеров нет, но они готовы предоставить мне квартиру, за эту же стоимость (6000р) в том же районе. В итоге по заселению меня встретила ушатаная квартира, за 2 км от отеля, с отключенными батареями и открытыми окнами (была в январе). В квартире морозилка. Очень грязная сантехника, забитый слив и плесень в душевой кабине. Грязная посуда. Окна с соседского балкона выходят на кухню. Окна в квартире выходят на 2 стороны, балкон не застеклен, в квартире ходит сквозняк. Очень холодно, нет обогреватель. Разбитые телевизоры и пульты, пульт от телевизора на кухне не работал. Заранее предупредила, что нужны отчётные документы. Когда пришла за ними в отель мне выдали кассовый чек, приколотый на непонятную бумажку с прайсом, без печати. Когда я попросила выдать мне остальные документы, администратор с сильно недовольным видом и раздражением ответила, что лично у неё я ничего не просила и вообще ей сейчас некогда и ничего она делать не собирается. Рядом стояла уборщица, которая постоянно вылазила в разговор, типа "да, да ничего не просили". За документами пришлось возвращаться повторно, выдали их в видом огромного одолжения. Ну и в чем обман? Эта квартира на Авито сдаётся по 4000🤷🏽♀️ а ней, в отличие от отеля нет ежедневной уборки, не было приветственных наборов в виде чая, кофе, шампуня и геля, может быть у владельца отеля проснётся совесть и мне вернут разницу в стоимости?
Т
Татьяна
2
April 2026
Bad
К сожалению оценка такая, по прибытию поздно вечером, номер оказался не готов, заселение с 14 часов!
Умывальник забит, холодильник не работал, продукты утром были испорчены, на одеяле коричневое пятно, полотенца застиранные, тонкие, до утра не высыхают, так как нет сушилки.
Видимо я помешала отдыхать, администратор Алёна, очень неохотно реагировала на просьбы.
Владелец данной гостиницы 3500р оплату получил заранее, без возможности возврата, и на телефон не отвечает.
Обратная связь не работает, персонал безразличен к гостям.
I
Ivantsov
10
March 2026
Wonderful
Огромное спасибо за клиентоориентированность!
Транзит через Саратов ,несколько часов необходимо было отдохнуть в хороших условиях.
Приехала спонтанно ,девушка администратор вежливо встретила и все объяснила .В номере чисто ,уютно прикрепляю фото .
Успехов в развитии и благодарных гостей,непременно если буду в Саратове вновь .Отдам предпочтение только ВАМ !
About the mini-hotel
A convenient location is always a pleasant bonus for a Guest!
We are located 3 minutes (300 meters) away from the railway and bus station at the address: Atkarskaya 37.
Within walking distance there are
• Sova Clinic
• Lokomotiv Stadium
• Triumph and Forum shopping complex
The hotel "Hotel-A" is located near the famous universities of Saratov: SSU, Saratov Military Institute of the Military Academy of the VNG of the Russian Federation
It takes about 20 minutes to leave the city from the highway.
Additional benefits for our guests:
• Accounting documents
• High-speed Wi-Fi
• Free cleaning services every three days
• Bed linen, towels, bathrobes, slippers.
• Hotel perfumes
• A shopping center at a distance of 50 meters, where you will find more than 100 shops, beauty salons, dry cleaners, bank branches, pharmacies, communication salons and much more.
• Booking under an agreement with the organization by transferring funds to a bank account.
Our hotel has 7 rooms of different categories, designed to accommodate 21 guests at the same time. Each room is equipped with: ✔️private bathroom ✔️shower ✔️orthopedic mattresses ✔️towels ✔️toiletries ✔️Slippers ✔️air conditioning ✔️mini fridge ✔️Smаrt TV ✔️free wifi ✔️furniture ✔️tea ✔️sewing supplies. Upon request, it is provided free of charge at the hotel: ✔️iron, ✔️kettle. Drinking cold and hot water in a cooler on the floor.
The hotel "Hotel-A" provides its guests with furnished apartments equipped with household appliances (TV, refrigerator, air conditioning, etc.), plumbing and other equipment. The apartments have modern finishes, engineering networks, equipment, equipment that meet all requirements at the time of commissioning.
Guests must carefully handle the property of the apartments, use the equipment for its intended purpose, and comply with fire safety requirements. In case of damage to property, technical malfunctions, emergencies (flooding, fire, broken windows, etc.), it is necessary to inform the administrator immediately.
Children of any age are allowed to stay.
Children under 10 years old are free of charge if they do not occupy a separate bed.
Children can stay with their parents without providing an extra bed for free.
If additional space is needed for a child of any age and an adult, the cost is 1000 rubles. A portable bed is provided. It is necessary to order in advance, at least one day in advance.
The day of accommodation services is calculated from 14:00 to 12:00 the next day (regardless of the time of arrival). Early check-in (if there are prepared apartments) from 6:00 to 14:00 is calculated by the site automatically when choosing the time of arrival (full payment of the previous day at the confirmed rate) Late check-out after 12:30 p.m. (if there are prepared apartments) is also calculated automatically by the site (full payment for the next day's stay at a confirmed rate).
The administrator monitors compliance with the internal regulations in the apartments. He gives visitors explanations about the rules of accommodation, accepts complaints from them about the actions of the cleaning company and other visitors who violate the established order of operation of the apartments. The administrator is contacted by means of: phone, WhatsApp, Viber, e-mail.
After paying for accommodation, visitors receive instructions on self-settlement and online registration. It is forbidden to transfer the self-occupancy code from the apartment to other persons.
From 23 to 8 a.m., it is necessary to keep silence inside the building and on the territory. At this time, it is forbidden to turn on audio systems and televisions at high volume in the apartments, and talk at elevated tones.
Guests can come to the apartment from 8 to 23 o'clock. The arrival of the Guest must be agreed by the resident of the apartment. The guest staying in the apartment is responsible for the guest. If necessary, the administrator has the right to check the Guest's documents.
It is unacceptable to leave cold and, most importantly, hot water taps open unnecessarily. It is forbidden to leave these taps (faucets) open after leaving the apartment.
Amenities
Internet
WiFi in rooms
WiFi in hotel
Transport
Airport pick up
Children
Children TV
Bars and restaurants
Cafe
Bar
Diet menu
Conferences
Fax/copying
Territory
Luggage room
Shop
Tickets to attractions/shows
Vending machine with food and drinks
Laundry
Room Service
Reception
Express check-in/check-out
Private check-in/check-out
Safe at the reception
Security
First aid kit
Stay conditions
Check-in
After 14:00
Check-out
Before 12:00
Payment methods
Important information
According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.
The property is listed in the AntiCovid Hotels program. The property takes preventive actions in response to the COVID-19 pandemic.