Panorama by Mercure Krasnaya Polyana 4*

At the Panorama by Mercure 4* hotel: · from September 7, 2026, to November 30, 2026 (inclusive), the spa center will be open daily from 09:00 to 21:00; · from November 10, 2026, to November 20, 2026 (inclusive), the pool area will be temporarily closed for scheduled maintenance and repair work. During this period, guests will retain access to the following areas and services: - gym; - steam room and two Finnish saunas; - relaxation area; - paid services: massage, spa treatments, salt room, and herbal steam barrels. We apologize for any inconvenience and thank you in advance for your understanding.

According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.

In hotels and apartments in Krasnaya Polyana Resort, the type of bed is not guaranteed. In case of changes in the data of tourists (full name, date of birth, period of accommodation) in the period from 12/30/2024 to 08.01.25, a new booking request is required at the current rates. Please be informed that visits to the thermal zones, gym and massage rooms are by appointment. There are no more than 25 people on the territory. In the changing rooms - no more than 6 guests, in saunas and steam rooms - for more than 4 guests. Keeping the distance is 1.5 meters. We would like to inform you that the resort's Bike Park is closed until the next summer season. We inform you that the K-1 Cable Car (Krasnaya Polyana), operating between Polyana 540 and Polyana 960, has been temporarily suspended due to technical issues for approximately five days until August 18, 2026. A free shuttle service is available to travel between levels. We apologize for any inconvenience this may cause and thank you in advance for your understanding. · from September 7, 2026, to November 30, 2026 (inclusive), the spa center will be open daily from 09:00 to 21:00; · from November 10, 2026, to November 20, 2026 (inclusive), the pool area will be temporarily closed for scheduled maintenance and repairs. During this period, guests will retain access to the following areas and services: - gym; - steam room and two Finnish saunas; - relaxation area; - paid services: massage, spa treatments, salt room, herbal steam barrels.