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9.1
Wonderful
603 guest reviews

Polyana 1389 Hotel and Spa

Wonderful
603 reviews
9.1
Real photos of Polyana 1389 Hotel and Spa
Real photos of Polyana 1389 Hotel and Spa
Real photos of Polyana 1389 Hotel and Spa
Real photos of Polyana 1389 Hotel and Spa
ul Achipsinskaya, d 8/11, Estosadok
Open in Yandex Maps
3 km from center
Internet
Internet
Transport
Transport
Children
Children
Sauna center
Sauna center
Entertainment and sports
Entertainment and sports
All amenities
29 Oct, Th
30 Oct, Fr
1 nights, 2 adults
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Polyana 1389 Hotel and Spa
29 Oct, Th - 30 Oct, Fr, 1 nights, 2 adults
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Wonderful
Rating based on 603 guest reviews
9.1
Food
9/10
Cleanliness
9/10
Service
9/10
Location
10/10
Value for money
9/10
Sleep quality
9/10
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Тамара Мельниченко
10
June 2026
Wonderful
Наш самый лучший отдых случился именно здесь!❤️ огромное спасибо всем сотрудникам за шикарно проведенное время и отдых🙏🏼
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Сергей Горсков
10
June 2026
Wonderful
Всё супер, особенно канатная дорога
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Александр Путинцев
2
June 2026
Bad
Внимание! Через сайт отеля работают мошенники. Будьте бдительны!

About the hotel

Polyana 1389 Hotel and Spa is a hotel complex in Krasnaya Polyana, located at an altitude of 1389 meters above sea level. The object is located near the Caucasian Biosphere Reserve and belongs to the ski-in/ski-out type. The Laura ski and biathlon complex is located nearby. The hotel has rooms, apartments and cottages in the style of Alpine chalets. The rooms are decorated with wood, marble, linen and minerals, and offer panoramic views of the mountain peaks. Inside the hotel there is a large gym, the largest climbing wall in Krasnaya Polyana, indoor and outdoor pools as part of the spa center, as well as a ballroom dancing room. The Thalgo monobrand Spa Center offers relaxing full-body treatments.

Amenities

Internet
WiFi in rooms
WiFi in hotel
Transport
Parking
Indoor parking
Airport drop off
Taxi booking
Car rental
Children
Children's room
Kid meals
Playground
Children's books, music or films
Babysitter
Children TV
Strollers
Animation for children
Playground
Children's club
Children buffet
Sauna center
Sauna
Russian Bath
Open-air bath
Hammam
Salt steam room
Entertainment and sports
Gym
Fitness
Board games/puzzles
Climbing wall
Yoga
Walking tours
Personal trainer
Ski in/ski out
Ski Storage
Ski School
Ski equipment rental
Fitness room
Ski
Aerobics
Jacuzzi
Animation for adults
Excursions
Sun terrace
Billiards/Bowling
Bars and restaurants
Restaurant
Cafe
Bar
Lobby bar
Beauty and health
SPA center
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Body scrub
Body wraps
SPA programmes
Back massage
Neck massage
Beauty Services
Waxing services
Health center
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body treatments
Health care
Beauty Salon
Pets
Pet-friendly
Swimming pool
Swimming Pool
Indoor pool
Outdoor pool
Outdoor heated pool
Children's pool
Conferences
Conference Hall
Business center
Negotiation Room
Fax/copying
Territory
Shoe сleaning
Barbecue place
Cinema hall
Luggage room
Shop
Smoking areas
Tickets to attractions/shows
Vending machine with food and drinks
Elevator
Ski passes
BBQ facilities
Minimarket
Laundry
ATM machine
Room Service
Reception
Newspapers/magazines
Invoices
Concierge service
Private check-in/check-out
Porter/doorman/butler
24-hour reception
Safe at the reception
Security
Smoke detector
First aid kit
Security
Video control
Fire extinguisher

Stay conditions

Check-in
After 15:00
Check-out
Before 12:00
Payment methods

Important information

The SPA center of the Polyana 1389 Hotel and Spa Group will be closed for routine maintenance: We remind you of the dates of routine maintenance in the pools of the Grand Hotel Polyana: Indoor swimming pool (25 m building C) – from September 21, 2026 to October 4, 2026 incl. Indoor swimming pool (Building A) – from November 30, 2026 to December 14, 2026 incl. Routine maintenance at the Galaktika Water Park: November 9, 2026 to November 30 inclusive. Timetable for the closure of cable cars for routine maintenance: + Psehako II-A2 from 09.11.2026 to 13.12.2026 + Psehako – F from 05.10.2026 to 23.10.2026, from 09.11.2026 to 13.12.2026 + Psekhako II-N from 04.10.2026 to 08.10.2026, from 15.10.2026 to 23.10.2026, from 09.11.2026 to 29.12.2026 + Psehako II-A3 from 09.11.2026 to 13.12.2026 + Psehako-B from 03.10.2026 to 07.10.2026, from 09.11.2026 to 13.12.2026 + K1-K5 from 10/25/2026 to 11/22/2026, from 11/19/2026 to 12/13/2026 On October 10-11, Gazprom Polyana Resort will host the annual KING OF THE MOUNTAIN race. Athletes will climb the serpentine road from the Galaktika Sports Center to the Laura ski biathlon complex. For the duration of the race, the section of the highway from the Aviary Complex to the Polyana 1389 Hotel and Spa will be closed. Overlap: 12.30 – 14.30 - the exit from the Polyana 1389 Hotel and Spa is blocked. 12.30 – 14.30 – the entrance to CHECKPOINT-5 (Aviary complex) is blocked. Movement from the entrance to the resort to the "Polyana 1389 Hotel and Spa". Reversible corridor: 13.15 and 14.00 – departure with an escort car from the "Polyana 1389 Hotel and Spa". 13.45 – departure with an escort car from checkpoint-5 to "Polyana 1389 Hotel and Spa". Please observe safety precautions when ascending and descending in the reverse corridor. Overtaking an escort vehicle is prohibited. We apologize for the temporary inconvenience and recommend that you plan trips around the resort on October 10-11, taking into account the specified schedule. During the closure of the highway, to climb the Psekhako plateau and to the Polyana 1389 Hotel and Spa Group of Companies, we suggest that you use the services of the resort's cable cars.

The SPA center of the Polyana 1389 Hotel and Spa Group will be closed for routine maintenance: We remind you of the dates of routine maintenance in the pools of the Grand Hotel Polyana: Indoor swimming pool (25 m building C) – from September 21, 2026 to October 4, 2026 incl. Indoor swimming pool (Building A) – from November 30, 2026 to December 14, 2026 incl. Routine maintenance at the Galaktika Water Park: November 9, 2026 to November 30 inclusive. Timetable for the closure of cable cars for routine maintenance: + Psehako II-A2 from 09.11.2026 to 13.12.2026 + Psehako – F from 05.10.2026 to 23.10.2026, from 09.11.2026 to 13.12.2026 + Psekhako II-N from 04.10.2026 to 08.10.2026, from 15.10.2026 to 23.10.2026, from 09.11.2026 to 29.12.2026 + Psehako II-A3 from 09.11.2026 to 13.12.2026 + Psehako-B from 03.10.2026 to 07.10.2026, from 09.11.2026 to 13.12.2026 + K1-K5 from 10/25/2026 to 11/22/2026, from 11/19/2026 to 12/13/2026 On October 10-11, Gazprom Polyana Resort will host the annual KING OF THE MOUNTAIN race. Athletes will climb the serpentine road from the Galaktika Sports Center to the Laura ski biathlon complex. For the duration of the race, the section of the highway from the Aviary Complex to the Polyana 1389 Hotel and Spa will be closed. Overlap: 12.30 – 14.30 - the exit from the Polyana 1389 Hotel and Spa is blocked. 12.30 – 14.30 – the entrance to CHECKPOINT-5 (Aviary complex) is blocked. Movement from the entrance to the resort to the "Polyana 1389 Hotel and Spa". Reversible corridor: 13.15 and 14.00 – departure with an escort car from the "Polyana 1389 Hotel and Spa". 13.45 – departure with an escort car from checkpoint-5 to "Polyana 1389 Hotel and Spa". Please observe safety precautions when ascending and descending in the reverse corridor. Overtaking an escort vehicle is prohibited. We apologize for the temporary inconvenience and recommend that you plan trips around the resort on October 10-11, taking into account the specified schedule. During the closure of the highway, to climb the Psekhako plateau and to the Polyana 1389 Hotel and Spa Group of Companies, we suggest that you use the services of the resort's cable cars.

According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.

The SPA center of the Polyana 1389 Hotel and Spa Group will be closed for routine maintenance: We remind you of the dates of routine maintenance in the pools of the Grand Hotel Polyana: Indoor swimming pool (25 m building C) – from September 21, 2026 to October 4, 2026 incl. Indoor swimming pool (Building A) – from November 30, 2026 to December 14, 2026 incl. Routine maintenance at the Galaktika Water Park: November 9, 2026 to November 30 inclusive. Timetable for the closure of cable cars for routine maintenance: + Psehako II-A2 from 09.11.2026 to 13.12.2026 + Psehako – F from 05.10.2026 to 23.10.2026, from 09.11.2026 to 13.12.2026 + Psekhako II-N from 04.10.2026 to 08.10.2026, from 15.10.2026 to 23.10.2026, from 09.11.2026 to 29.12.2026 + Psehako II-A3 from 09.11.2026 to 13.12.2026 + Psehako-B from 03.10.2026 to 07.10.2026, from 09.11.2026 to 13.12.2026 + K1-K5 from 10/25/2026 to 11/22/2026, from 11/19/2026 to 12/13/2026 On October 10-11, Gazprom Polyana Resort will host the annual KING OF THE MOUNTAIN race. Athletes will climb the serpentine road from the Galaktika Sports Center to the Laura ski biathlon complex. For the duration of the race, the section of the highway from the Aviary Complex to the Polyana 1389 Hotel and Spa will be closed. Overlap: 12.30 – 14.30 - the exit from the Polyana 1389 Hotel and Spa is blocked. 12.30 – 14.30 – the entrance to CHECKPOINT-5 (Aviary complex) is blocked. Movement from the entrance to the resort to the "Polyana 1389 Hotel and Spa". Reversible corridor: 13.15 and 14.00 – departure with an escort car from the "Polyana 1389 Hotel and Spa". 13.45 – departure with an escort car from checkpoint-5 to "Polyana 1389 Hotel and Spa". Please observe safety precautions when ascending and descending in the reverse corridor. Overtaking an escort vehicle is prohibited. We apologize for the temporary inconvenience and recommend that you plan trips around the resort on October 10-11, taking into account the specified schedule. During the closure of the highway, to climb the Psekhako plateau and to the Polyana 1389 Hotel and Spa Group of Companies, we suggest that you use the services of the resort's cable cars.

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