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The guest can receive the keys to the facility from a representative on the day of check-in. The guest can receive the keys to the facility on their own on the day of check-in. Communication with a representative: To receive check-in instructions and clarify other issues, the guest must contact the representative of the facility at least 1 h. before check-in by phone number +7 911 003 80 03 The representative of the facility is also available for communication in MAX, Telegram Available communication hours are from 00:00 to 23:59. Settlement requirements: The guest must provide a Russian passport to check in. Before receiving the keys, the guest must agree to the rules of accommodation.

According to the rules for the provision of hotel services in the Russian Federation, foreign citizens must have an identity card with them to check into hotels on the territory of the Russian Federation.